Anglicare Australia regularly makes formal submissions to public inquiries, drawing on the work of its member organisations and advocating for their clients.

Submission on the impact of changes to service delivery models on the administration and running of Government programs

Aug 23, 2019, 11:53 AM by Anglicare Australia

Anglicare Australia welcomes this inquiry bringing more attention to chaning service delivery models within the Australian Public Service (APS). It is deeply flawed for the Australian Government to outsource fundamental responsibilities it holds for citizens to the private sector. The experience of our Network is that the outsourcing of complex human service administration and delivery to private companies, and the increasing reliance on automation without human oversight, is damaging the delivery of services to the Australian community, and the APS itself.
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