Fair and sustainable pricing is one of the enablers of a system that can deliver high quality of care. In our submission to the Independent Health and Aged Care Pricing Authority’s (IHACPA) Consultation Paper on the Pricing Framework for Australian Residential Aged Care Services 2024-25 we recognise that getting the classification and assessment processes right is so important to making sure people receive the level and mix of high-quality care they need, in a timely way, and that no-one is being excluded from the system. We draw IHACPA’s attention to areas where further work and consideration is needed, including around allied health and lifestyle and pastoral care; respite and palliative care; the development of the indexation formula and adjustments for regional service delivery.