The 2014 Anglicare Austalia National Awards for Innovation and Excellence, sponsored by Telstra, recognised outstanding services, projects and programs provided by the organisations of the Anglicare Australia network, as well as individual volunteers who have made a significant contribution.
The Awards program affirms the contribution of Anglicare agencies to the health and wellbeing of not only the individuals, but also Australian society.
2014 AWARD WINNERS
The EXCELLENCE category is for a particular service or project or for the overall service provided by an agency.
Winner - Anglicare SA - Ian George Court Model of Care
Ian George Court provides dignified, high quality care and accommodation to elderly men and women who are financially disadvantaged, homeless or at risk of becoming homeless. Many of the residents have come from a background of alcohol and/or drug dependency.
Flexible and individually-planned support services are provided to clients who are often younger than those in traditional aged care, providing self-worth, a home and a sense of security many have not experienced before.
Dedicated and compassionate staff are trained and educated in complex care management, and work closely with several government bodies to deliver a positive difference to the quality of life of each individual.
Our judges described this service as inspirational and respectful. They thought it was an excellent model that properly cares for those people who would normally fall between the cracks.
Highly Commended - Anglicare WA - Specialist Consultants
Anglicare WA currently employs a Child Consultant, a Family and Domestic Violence Consultant and two Aboriginal Consultants.
These Specialist Consultants work across the organisation, training staff, developing policy and procedures, and informing the development, implementation and operation of Anglicare WA’s services.
Feedback from managers and senior service staff has been overwhelmingly positive, particularly around the benefits of Specialist Consultant leadership and guidance.
Anglicare WA is now planning to expand this successful service to include a Specialist Consultant in family law, youth services and person-centred approaches.
Judges also thought this an excellent model, with a strong sense of organisational impact which was clearly achieving results.
The INNOVATION category is for a program activity directed to the client, or clients, that yields exceptional results that would not have been achieved otherwise.
Winner - Anglicare NT - Top End Suicide Intervention and Awareness Training project
Suicide is a major problem in remote Indigenous communities.
Following extensive consultations with homeland communities, Anglicare NT’s Intervention Training crew produced a suite of strong visual posters, talking posters and mats that conveyed the meaning of steps for suicide prevention; specifically speaking to the Yolngu people from north-east Arnhem Land.
Anglicare NT has developed a reputation for quality work and resource development that can save lives.
So much so that the NT Mental Health Services want to transfer the learnings from this project into other communities throughout the Northern Territory.
Our judges commended the process of starting with the community and working backwards, and the effort to capture a particular view of the issue and framing the intervention specifically around that.
Highly Commended - Anglicare NSW South, NSW West & ACT - Anglitoons: Foster Care Recruitment Strategy
To better recruit foster carers in a highly saturated market, a comprehensive marketing strategy was developed, which introduced the Anglitoons; a family encompassing diversity, inclusiveness and a sense of belonging.
The Anglitoons challenge the traditional foster care marketing profile while still respecting the values and ethos of its service delivery.
This unique animated solution was highly effective, producing a 500% increase in enquiries, which then translated into a doubling of carer placements.
The entire project was created on a shoestring budget using the passion and creativity of Anglicare staff.
The judges felt this project was a genuine standout, using creative innovation to bust the stereotype of foster caring.
The PARTNERSHIP category is for a program or project that builds and strengthens links.
Winner - Anglicare WA - Foyer Oxford
Foyer Oxford is a holistic initiative designed to help young people aged between 16 and 25, who are homeless or at risk of homelessness, transition to independent living.
It is a partnership between Anglicare WA, Foundation Housing and the Central Institute of Technology, with each responsible for a different aspect of the Foyer.
The Foyer Oxford building contains 98 self-contained apartments and is located in Leederville. It has been intentionally designed to serve as transitional accommodation.
Tenants may stay for up to two years, when it is expected they will be ready for independent living after being given comprehensive support, professional training and education.
Judges were impressed with the consortium approach, which works so well in providing an aspirational and supportive environment for disadvantaged young people.
Highly Commended - Anglicare Tasmania - Personal Helpers and Mentors program in Sorell
In January 2013, the team at Sorell Personal Helpers and Mentors Scheme (PHaMS), were thrown into major disaster recovery mode when bushfires ripped through the Dunalley region.
The community support and partnerships of the ensuing 18 months included one-on-one support, group retreats, local community events, teamwork and most importantly, listening to the voices of the community so that the most appropriate response could be offered.
As a result of the PHaMS team’s work, strong connections were formed with the Salvation Army, Rural Alive and Well, Dunalley/Tasman Neighbourhood Centre, Tasman Youth Services and other service providers.
Judges felt it was an exceptional exercise in partnering with local organisations to provide targeted, appropriate and effective responses, under particularly challenging circumstances.
The VOLUNTEER ACHIEVEMENT category is for exceptional service by an individual who has made a significant contribution or significantly changed and improved the quality of service to the client or work environment of the agency.
Anglicare Australia appreciates each and every one of our thousands of volunteers.
They are the backbone of our society and true heroes, always willing to contribute their own personal time, talents and energy to so many of our worthwhile causes.
Winner - Erin Young, a volunteer at Benetas Broughton Hall
Every Monday and Thursday, Erin helps staff provide lifestyle activities for the 80 aged care residents, ranging from manicures and hand massages, running the footy tipping competition or spending time with individuals.
Residents at Benetas Broughton Hall look forward to Erin’s volunteer days; the positive impact of her visits are enormous, especially to those who are socially isolated.
Erin gives up 520 hours of her personal time volunteering each year. Over 14 years this amounts to a staggering 7,280 hours or 303 days!
Our judges were impressed with Erin’s substantial contribution over many years, and highlighted the mutual benefits of her volunteering; where Erin feels confident and valued and the residents feel loved and respected.
Highly Commended - Jill Elletson, a volunteer at St Martins Residential Aged Care Facility with Anglicare Southern Queensland
Jill’s journey at St Martins started in 1987, when a friend who was a nurse at the facility asked if she could spare one day a week to volunteer. Jill jumped at the chance.
After a few years, St Martins was able to employ Jill for 12 hours a week as the Recreation Officer. A week after her retirement in 2005, Jill was back at St Martins as a volunteer.
Jill’s continual commitment should never be taken for granted; this type of activity is the backbone to Anglicare Southern Queensland’s volunteering program.
Our judges were very impressed with the length of time Jill has been volunteering, showing a solid commitment and an inspiration to others.
Anglicare Australia Executive Director, Kasy Chambers is the Chair of the Judging Panel.
Robert Morsillo (Senior Adviser, Digital Inclusion Team, Chief Sustainability Office, Telstra)
Robert is a Research Fellow at the ARC Centre of Excellence for Creative Industries and Innovation. He is based at the Institute of Social Research, Swinburne University, working on Social Innovation and Broadband Services. Robert completed tertiary studies at the University of NSW, Melbourne College of Divinity, RMIT University, University of Melbourne and Swinburne University of Technology.
Robert Morsillo is a Research Fellow at the Institute of Social Research, Swinburne University, focussing on the CCI-funded Broadband Services 2015 project. He has a background in electrical engineering, computer science, theology, community development, public policy, communications and consumer affairs. He is particularly interested in the role of technology in encouraging a sense of connectedness, and in encouraging user innovation within the communications industry.
Brian Babington (Chief Executive Officer, Families Australia)
Brian has been CEO of Families Australia since 2005. He is also Coordinator of the Coalition of Organisations Committed to the Safety and Wellbeing of Australia’s Children, Director of Children with Disability Australia, and a Director of Plan International Australia. He is a member of the Alliance for Forgotten Australians and the Implementation Working Group for the National Framework for Protecting Australia's Children. Brian is a member of the Advisory Board of the Centre for Children and Young People at Southern Cross University, and a Research Associate at the Centre for Children's Policy at the Crawford School of Public Policy, Australian National University. Brian's tertiary qualifications include BA (Hons.) and MA degrees (Univ. Sydney). He is undertaking doctoral studies at the Australian National University on children's residential institutions in Indonesia.
Frank Quinlan (Chief Executive Officer, Mental Health Council of Australia)
Frank has been CEO of the Mental Health Council of Australia since 2011. He was formerly the Executive Director of Catholic Social Services Australia. He has held senior positions with the Australian Medical Association, the General Practice Computing Group, Alcohol and Other Drugs Council of Australia and the Australian Drug Foundation. Frank has also been a Youth Worker (Grassmere Youth Services, Tranmere Street Youth Refuge). Frank completed tertiary studies at both Monash University and Melbourne University, and has been a guest lecturer in public policy programs at the Australian National University. He has published and contributed to a number of papers.